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FAQ's

General

Where are you located?

We are located in Belrose on the Northern Beaches in Sydney. Visit our Contact Us page for our exact address and directions.

What are your opening hours?

We are open 6.30am-5.00pm 6-days and 8.00am-3.00pm Sunday. Check our website for holiday hours and updates.

Do you deliver?

Yes, we offer delivery across Sydney. Fees and availability depend on your location and order size. Minimum 1 ton, 1 cube, 10 rolls of grass or 10 bags/ cement for deliveries. Delivery fees range from $44 including GST to $185. Hiab crane truck has a minimum charge of $125 including GST and is used for pallets and Bulka bags of product.

Can I pick up my order?

Absolutely! Visit our yard during business hours to pick up your materials. You will need to cover your load on exit and ensure your loads are commensurate to the compliance of the trailer or vehicle. We can’t be responsible for damage and we won’t deliberately overload.

Do you supply to the public and trade customers?

Yes, we supply both DIY homeowners and professional landscapers, gardeners, builders, plumbers, brick layers, renderers and tilers.

Products & Services

What types of soil do you sell?

We stock premium garden soil, standard garden soil (a little more mulchy), sandy topsoil, organic underlay, and specialty soils for various landscaping needs.

Do you sell mulch?

Yes, we have a range of mulches, including pine bark in 10mm and 25mm, eucalyptus mulch, Natural Hardwood Woodchip, Red Woodchip and leaf mulch. All of these are available loose into a trailer or truck, in 60 litre bags or in Bulka Bags.

What types of gravel and aggregates do you offer?

We stock 10 and 20mm Blue Metal, Metal Dust, Roadbase, Recycled crushed Concrete in 10mm and 20mm, crusher dust and Recycled Roadbase. We also stock River stones in 20mm, 40mm and 50-100mm and 20mm Cowra Western White stones. All of these are available in 20kg bags, 1 ton Bulka Bags or Loose for a trailer or truck.

Do you sell turf?

Yes, we supply high-quality natural turf, including buffalo, kikuyu, and couch varieties. We have Sir Walter and Sapphire delivered daily and next day delivery for all orders of speciality grasses such as Kikuyu, Couches or other Buffalos. Sunday is the only day we don’t receive a daily delivery from our suppliers.

Do you sell sand and cement?

Yes, we offer various types of sand (washed, brickie, paving and river sand) as well as cement products. We have Sydney Sand, Yellow Brickie, White Brickie, Course River Sand for paving and we even sell pre-made Concrete Mix “Core Fill” (approx 50% sydney sand and 50% 10mm blue metal) by the ton. Sands are also available in convenient 20kg bags, 1 ton bulka bags or loose, and all can be delivered by one of our many trucks on a daily basis.

Ordering & Payments

Can you deliver same day?

Often we can if you call early enough and/or you’re not too far away. Give us a call and we’ll try and make it happen for you.

How can I place an order?

You can order online, over the phone, or visit our yard in person.

What payment methods do you accept?

We accept cash, EFTPOS, credit cards, and bank transfers.

Is there a minimum order for delivery?

Minimum order quantities depend on the product and location. Contact us for details.

Can I return unused products?

Returns are accepted on certain products if they are unused and in original condition. Conditions apply. Grass cannot be returned under any circumstances.

Do you offer bulk discounts?

Yes, we offer bulk pricing for large orders for some products. Contact us for a quote.

Can we set up an account?

Yes, we have two account types-
i. 7 day accounts with a credit card authorisation held securely on Stripe and charged every Monday.
ii. 30 day accounts for larger account customers with a history of clear payments .

Other Services

Do you offer advice on what products I need?

Yes! Our team is happy to help you choose the right materials for your project although we don’t offer specific advice or building advice as we are not licensed to do so. You assume all responsible if you seek the opinion of staff and we recommend you employer a licensed builder or landscaper.

Can you help with landscape design?

While we don’t offer full design services, we can recommend local landscapers.

Do you sell firewood?

Yes, we supply seasoned firewood for heating and outdoor fire pits. We have several options for firewood including kindling, genuine Vintage Queensland Ironbark, mixed hardwood, Pizza Cut (double split) and bagged Ironbark in 30-40kg bags.

Do you have a trade account option?

Yes, we offer trade accounts with benefits for regular customers.

Can I see product samples before purchasing?

Yes, visit our yard to view and compare our range of landscaping materials.